FAQ

What types of payments are accepted? Is the transaction secure?

We accept Paypal, Visa, MasterCard, American Express, and Discover. Your order details and payment information is encrypted and secure, and your credit card information is never stored.

How long will it take to receive my order?

We do your readings within 24-48 hours of purchase.

What is your privacy policy?

Your information is solely used to process your order and will never be shared with other parties. Payments are processed securely. You will never be contacted with promotions or announcements unless you opt-in to email updates.

Do you have a brick and mortar shop?

At this time, Elementually is exclusively an online shop.

Can I share your images?

Of course! If you do share one of our images, we just ask that you link back to either the specific product page or the Elementually homepage. Photos may not be used for any other purpose and may not be altered. All content on this website is copyrighted.

Do you accept product submissions?

We do not currently accept product missions at this time, but that's not to say you can't impress us enough for us to start offering them. Send us a message below and try to change our mind! 

Still have a question?

Email us at help@elementually.com and we'll get back to you as soon as we can.